Artículos de WhatsApp

How to Design a WhatsApp Chatbot That Converts Leads

A well-designed WhatsApp chatbot can transform lead generation by guiding prospects through the sales funnel, delivering tailored experiences, and driving conversions. Unlike traditional methods like email or web forms, a WhatsApp sales bot leverages instant messaging to engage leads effectively, with open rates as high as 98%

Building WhatsApp Integrations Without Code Using Albato and Zapier

In today’s fast-paced business environment, seamless communication is key to staying competitive. WhatsApp, with over 2 billion users worldwide, is a powerful channel for engaging customers, managing teams, and automating workflows

WhatsApp for Internal Helpdesk: Streamlining IT and HR Requests

In today’s dynamic workplace, employees expect quick, accessible solutions to their IT and HR queries. Whether it’s resetting a password, troubleshooting software issues, or submitting a leave request, a responsive internal helpdesk is critical for maintaining productivity and employee satisfaction

From Inbox to WhatsApp: Unifying Email and Chat Threads in One View

In today’s fast-paced digital landscape, businesses face the challenge of managing customer communications across multiple channels. Customers expect seamless, instant, and personalized interactions, whether they’re reaching out via email or WhatsApp

Automating HR Workflows with WhatsApp API and Custom Platforms

Human Resources (HR) teams face the challenge of managing complex processes while ensuring seamless communication with employees. From onboarding new hires to sending timely notifications, HR workflows demand efficiency, accuracy, and engagement

Fintech Meets Messaging: WhatsApp-Based Notifications and Micro-Conversions

Fintech has redefined banking, making services like loans, payments, and investments accessible via smartphones. However, customers now expect more than convenience—they demand real-time, secure, and tailored communication

WhatsApp in Logistics: Track Orders and Update Clients Automatically

Logistics operations involve multiple stakeholders—customers, drivers, warehouses, and support teams—each requiring up-to-date information

24/7 Support on a Budget: Leveraging WhatsApp Helpdesk for Startups

In the early stages, startups rely heavily on customer satisfaction to build trust and drive growth. A single negative experience can lead to churn, with 67% of customers willing to switch brands after poor support

Reducing Wait Times in Customer Support Using WhatsApp Workflows

Customer support queues often grow unwieldy due to repetitive inquiries, limited agent availability, and manual processes. A McKinsey analysis notes that slow responses can increase operational costs by up to 25% while eroding customer loyalty

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